ING Groep (INGA) Q3 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q3 2024 earnings summary
17 Jan, 2026Executive summary
Achieved record total income in Q3 2024, reaching €5,909 million, with net result at €1,880 million and strong commercial and customer growth across most markets.
Fee income exceeded €1 billion for the first time, up 11% year-over-year, driven by both Retail and Wholesale Banking, and digitalization efforts continued to drive market share gains.
Lending book expanded by €8.5 billion, especially in mortgages, and customer balances grew 5.3% in the first nine months.
Recognized as a top employer in five countries and made significant progress in sustainability, mobilizing €85.3 billion in sustainable volume YTD and supporting 198 sustainability deals in 3Q2024.
Announced €2.5 billion additional shareholder distribution and new €2.0 billion share buyback, aligning capital to target CET1 ratio.
Financial highlights
Net interest income for 3Q2024 was €3,689 million, impacted by Treasury-related volatility and accounting asymmetry.
Fee and commission income grew 11% year-over-year to €1,009 million, driven by Retail Banking and strong deal flow in Wholesale Banking.
Operating expenses rose 4% year-over-year to €2,904 million, mainly due to inflation and higher VAT in the Netherlands.
Risk costs were €336 million (20 bps of average customer lending), matching the through-the-cycle average.
Other income benefited from a one-off profit from an associate and annual dividend from Bank of Beijing.
Outlook and guidance
Upgraded full-year 2024 total income outlook to above €22.5 billion, with fee income expected to reach €4 billion.
Cost/income ratio forecasted to be around 53%, and return on equity expected to exceed 13% for the year.
CET1 ratio expected to converge towards ~12.5% target by 2025.
Liability margin expected to remain between 100-110 basis points, with 2025 likely at the lower end.
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