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ING Groep (INGA) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for ING Groep N.V.

Q3 2024 earnings summary

17 Jan, 2026

Executive summary

  • Achieved record total income in Q3 2024, reaching €5,909 million, with net result at €1,880 million and strong commercial and customer growth across most markets.

  • Fee income exceeded €1 billion for the first time, up 11% year-over-year, driven by both Retail and Wholesale Banking, and digitalization efforts continued to drive market share gains.

  • Lending book expanded by €8.5 billion, especially in mortgages, and customer balances grew 5.3% in the first nine months.

  • Recognized as a top employer in five countries and made significant progress in sustainability, mobilizing €85.3 billion in sustainable volume YTD and supporting 198 sustainability deals in 3Q2024.

  • Announced €2.5 billion additional shareholder distribution and new €2.0 billion share buyback, aligning capital to target CET1 ratio.

Financial highlights

  • Net interest income for 3Q2024 was €3,689 million, impacted by Treasury-related volatility and accounting asymmetry.

  • Fee and commission income grew 11% year-over-year to €1,009 million, driven by Retail Banking and strong deal flow in Wholesale Banking.

  • Operating expenses rose 4% year-over-year to €2,904 million, mainly due to inflation and higher VAT in the Netherlands.

  • Risk costs were €336 million (20 bps of average customer lending), matching the through-the-cycle average.

  • Other income benefited from a one-off profit from an associate and annual dividend from Bank of Beijing.

Outlook and guidance

  • Upgraded full-year 2024 total income outlook to above €22.5 billion, with fee income expected to reach €4 billion.

  • Cost/income ratio forecasted to be around 53%, and return on equity expected to exceed 13% for the year.

  • CET1 ratio expected to converge towards ~12.5% target by 2025.

  • Liability margin expected to remain between 100-110 basis points, with 2025 likely at the lower end.

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