Pihlajalinna (PIHLIS) Pre-silent presentation summary

Strategic initiatives and operational highlights

• AI-based care assessment system certified as a medical device, enabling independent patient guidance and improving care efficiency.

• Private clinics in Hamina and Kouvola relocating to larger, modern facilities in autumn 2025; new full-service medical center opening in Ideapark Lempäälä in early 2026.

• Launch of the Kevyt Askel program to identify employees with overweight and reduced work ability, initially implemented in occupational healthcare for Stora Enso and Sodexo.

• Agreement for earlier transfer of social services to South Ostrobothnia wellbeing services county; health services transfer remains on original schedule.

• Sale of special housing services (four units) to Esperi Care.

Market and operational environment

• Market demand for private healthcare services remains stable despite cost-saving pressures in the public sector.

• Loss of a large fixed-price corporate customer impacted corporate sales; insurance sales growth slowed due to partner's temporary steering needs.

• Service supply remained strong despite challenges from public holidays; adaptation of outsourcing operations to wellbeing services counties continues.

• Transfers of ending outsourcing agreements underway, with Jämsän Terveys and Jokilaakso Hospital moving to wellbeing services county at end of August.

• Positive development in employee and customer experience (NPS); ongoing measures to improve cost-effectiveness and profitability.

Financial outlook for 2025

• Focus on organic growth in private healthcare and continued profitability improvement.

• Revenue expected to fall slightly below 2024 (€704.4 million) due to earlier service transfers and divestments.

• Adjusted EBITA projected to increase to at least €65 million (from €55.2 million in 2024).

• Demand expected to remain stable, but slow economic growth could impact service demand and financial results.