Pihlajalinna (PIHLIS) Pre-silent presentation summary

Service development and pilot programs

• 65plus services launched on 1 September 2025, available at 36 medical centres and via video consultations, targeting new customer segments.

• The 65plus pilot, part of Kela's freedom of choice initiative, is expanding its clinic network and includes reimbursed GP visits and certain diagnostic tests.

• Collaboration with Eloisa at Savonlinna Hospital began in September 2025, focusing on joint replacement and outpatient surgeries, introducing a new public-private healthcare model.

Strategic and operational changes

• Plans to reform the operating model to align with growth strategy, including clearer management structure and streamlined administrative roles.

• Up to 90 administrative roles may be reduced, with substantial changes to 120 positions; clinical roles remain unaffected.

• Segment reporting will be updated from 1 January 2026 to reflect the new operating model.

Business activities and performance

• Opened a new medical center in Hamina on 7 August 2025.

• Transferred operations of Jämsän Terveys and Jokilaakso Hospital to Central Finland wellbeing services county on 31 August 2025.

• Sold two care units to Mehiläinen and is exploring new social service production options.

• Achieved EcoVadis gold level for corporate responsibility, a distinction held by only 5% of organizations globally.

• Leadership change in Private Healthcare Services as of 18 September 2025.