SMU (SMU) Q4 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2024 earnings summary
23 Mar, 2026Executive summary
Opened 20 new stores in 2024, progressing toward a 3-year target of 58 new stores by 2025, with new locations outperforming sales and EBITDA expectations.
E-commerce sales grew 21% in 2024, with online penetration rising to 4% and expanded omnichannel and click & collect services.
Loyalty programs and private label expansion drove customer engagement, with private label sales reaching 13% and over 180 new products launched.
Achieved top industry sustainability rankings in Chile and Latin America, including Dow Jones and S&P Global recognitions.
Net income declined 44.1% year-over-year, impacted by higher costs and absence of prior year’s non-recurring gain.
Financial highlights
Full-year revenue reached CLP 2,887 billion, up 0.9% year-over-year, led by Unimarc's 1.6% growth.
Gross margin improved by 70 bps in Q4 2024 to 31.5%, after two quarters of decline.
EBITDA margin for 2024 was 8.0%, down from 9.2% in 2023, reflecting higher operating expenses and inflation.
Net income for 2024 was CLP 48,750 million, down 44.1% year-over-year; Q4 net income fell 56.8%.
Operating expenses rose 6.2% for the year, mainly due to higher wages and electricity rates.
Outlook and guidance
Plan to open 24 new stores in 2025 (16 in Chile, 8 in Peru), completing the 3-year expansion plan.
CapEx for 2025 projected at CLP 120 billion, similar to 2024, focusing on omnichannel growth, store openings, remodels, and efficiency.
Ongoing focus on efficiency, productivity, and mitigating inflation and wage pressures through restructuring.
Energy efficiency projects to expand renewable energy coverage to over 50% by 2027.
Management targets a long-term EBITDA margin of 9%.
Latest events from SMU
- Gross margin and net income rose despite lower revenue, driven by asset sales and efficiency.SMU
Q4 202523 Mar 2026 - Q2 2024 saw lower revenue and profit, but new stores and online sales delivered strong growth.SMU
Q2 202423 Mar 2026 - Q3 revenue rose 2.8% but net income fell 31.7% as margin pressure persisted.SMU
Q3 202423 Mar 2026 - 2Q25 net income rose 126.2% on higher margins and asset sales, despite lower revenue.SMU
Q2 202523 Mar 2026 - Gross margin improved despite lower revenue and net income, with major investments planned.SMU
Q1 202523 Mar 2026 - Gross margin and net income rose sharply despite lower revenue, fueled by asset sales and efficiency.SMU
Q3 202523 Mar 2026 - New strategic plan targets multiformat growth, digitalization, and sustainability through 2028.SMU
SMU Day 202523 Mar 2026